💎 Clarity In Communication

Fostering Civility In The Work Place

Effective communication and positive human relations are the cornerstones of a thriving workplace. This track, led by Jan Kaeo of Dale Carnegie Training Hawaii, will explore how to create and maintain a respectful workplace and inspire the right behaviors among employees. Participants will learn strategies for enhancing communication, building mutual respect, and promoting a culture of civility, which are essential for fostering a harmonious and productive work environment.

Key Topics:

1. Creating a Respectful Workplace:

  • Defining respect in the workplace.

  • The impact of respect on employee morale and productivity.

  • Best practices for establishing and maintaining respect among team members.

2. Enhancing Communication:

  • Key principles of effective communication.

  • Techniques for active listening and clear messaging.

  • Addressing and resolving communication barriers.

3. Inspiring the Right Behavior:

  • Identifying and promoting desired behaviors.

  • The role of leadership in modeling and encouraging positive behavior.

  • Strategies for reinforcing and rewarding the right behavior.

4. Building Positive Human Relations:

  • The importance of empathy and understanding in the workplace.

  • Techniques for fostering strong interpersonal relationships.

  • Conflict resolution strategies that maintain respect and civility.

5. Promoting a Culture of Civility:

  • Defining civility and its importance in the workplace.

  • Practical steps for integrating civility into daily interactions.

  • Measuring and sustaining a culture of civility over time.

Takeaways:

  • Practical tools and techniques for enhancing communication.

  • Strategies to create and sustain a respectful and civil workplace.

  • Insights into inspiring and maintaining the right behaviors among employees.

Who Should Attend:

This track is ideal for HR professionals, managers, team leaders, and anyone interested in improving workplace communication and human relations. Attendees will leave with actionable insights to foster a respectful, civil, and high-performing work environment.