SHCX26 IS PRESENTED BY

Breakout Sessions:

Alice Inoue
Founder, Happiness U

Alice Inoue is the founder of Happiness U, a Honolulu-based company dedicated to helping individuals and organizations thrive from the inside out. An internationally recognized author, speaker, and executive coach, she is the author of 12 books and the creator of Master Your Superpowers, a personality assessment and training system used by government agencies, nonprofits, schools, healthcare organizations, financial institutions, and national brands including Walmart, Gap, and McDonald's global headquarters.

Drawing on a lifetime of diverse personal and professional experiences, Alice brings a unique perspective to leadership, resilience, and human behavior. She personally coaches more than 90 individuals and leaders each month, giving her real-time insight into the challenges people face in life, leadership, relationships, and the workplace. Known for translating complex concepts into practical strategies, Alice empowers leaders and organizations to build stronger cultures, navigate change with confidence, and create lasting, meaningful growth.

Breakout Session: 
Antifragility: The "Next Level" of Resilience

In today's environment of constant change, HR must go beyond burnout prevention and build practices and systems that improve under stress. This session introduces the concept of antifragility and demonstrates how to embrace it personally, then embed it into your culture, leadership, and talent practices to create stronger, more adaptable organizations.

You'll walk away with practical strategies to:

  • Move beyond resilience to antifragility.

  • Build leaders and teams that grow through change.

  • Create organizational practices that become stronger under pressure.

Breakout Sessions:

Diana Brown is Chief People Officer for Servco Pacific Inc., where she leads enterprise-wide people strategy and advises executive leadership on building people-centered organizations. With executive HR leadership experience in the U.S. and internationally, she brings valuable insight into creating workplaces where employees and businesses thrive.

Patrick Dauphin is Vice President/General Manager of Enterprise Mobility's Hawaii Group, with more than 22 years of leadership experience. He is passionate about developing high-performing teams and creating exceptional employee and customer experiences.

Christina Hause is Senior Vice President at Kaiser Permanente Hawaii, where she leads business strategy and Community Health initiatives. She brings extensive executive leadership experience in building high-performing teams and advancing organizational and community well-being.

Raquel Hicks is Chief Human Resources Officer at Punahou School, where she leads organizational culture, employee engagement, and leadership development initiatives. She is recognized for creating innovative programs that help employees and organizations thrive.

Na Ali'i Grantham, SHRM-CP | Moderator is Director of Human Resources at Tony Group and serves as SHRM Hawaii's State Director of Membership. He is passionate about building positive workplace cultures and will lead this engaging conversation on elevating the employee experience.

Breakout Session: 
Elevating the Employee Experience: Insights from HR & Business Leaders

What does it really take to elevate the employee experience—and why does it matter more than ever? In this dynamic, panel-style breakout, senior HR leaders and business executives come together to share real-world strategies, lessons learned, and forward-thinking perspectives on creating workplaces where people thrive. 

Through a candid, facilitated discussion, panelists will explore how leading organizations are rethinking employee experience across the entire lifecycle—from onboarding to development to retention—and aligning these efforts with business outcomes. Attendees will hear firsthand how companies are addressing evolving workforce expectations around flexibility, well-being, purpose, and growth, while leveraging data and leadership alignment to drive measurable impact. 

Designed to be highly interactive, this session invites participants into the conversation with live audience engagement and practical insights they can apply immediately.

You'll walk away with practical strategies to:

  • Clarify what “employee experience” means today and why it is critical to organizational success  

  • Explore real-world strategies used by HR and business leaders to enhance engagement, retention, and performance  

  • Connect employee experience initiatives to business outcomes through data, metrics, and leadership alignment  

  • Identify high-impact moments that matter across the employee lifecycle  

  • Equip attendees with actionable ideas to influence leaders and elevate their organization’s employee experience strategy